The company recommends to all the interested individuals to go thoroughly the website www.botanicaltreks.com Information and the booking conditions before booking a holiday trip.

General Booking
One is requested to fill up the booking form available in the website or make a written request, to obtain the form, addressing to the tour manager of the company and send that as early as possible with the deposit of 20% of the total travel cost. We recommend you to book your tour not less then two weeks of your arrival. We have provisional booking system too but for few weeks only. Please make Cheques payable to Botanical Treks and Excursion P.Ltd. Your booking should clearly mention the services and facilities you are desired to take during your tour in Nepal.

Confirmation
The company will normally confirm your tour within a week, but may take little longer sometimes. We will let you know other relevant information, like what to bring and what not to bring in your tour, visa and its extension, our pick up program at the airport etc, along with the confirmation notice.

Final Payment
Our representative will take you to the office soon after you arrive in the Kathmandu city. You can pay the due amount to the company at that time. We accept convertible currency in cash, cheques, visa card or master card. If you wish to pay by credit card it will subject to a surcharge of 3 %.

Booking Condition
# You need to submit a signed booking form and a deposit of 20 % to make a booking.

# If you cancel your booking not more than a month before of your scheduled tour the company is not compelled for refund the deposited amount. But if you wish you may transfer your deposit to another tour. For this you need to make a written request to the company as soon as you decide to cancel a tour program. If the second tour program is expensive than the cancelled one you need to bear the extra cost.

# If you give us the notice of your tour cancellation 4 weeks before departure your deposit will not be refunded unless you convince us that the situation was beyond one's control as a reason of tour cancellation.

# We will not cancel the tour unless the unpredictable circumstances compelled us to do so, like flight cancellation, civil or political unrest, war or anything that cause the disturbances in the tour.
#If we cancel your tour by our reason, we will offer an alternative tour if possible. If it is not satisfactory to you we will refund all the money paid to us to the date.

# The company reserves the right to adjust the price with the fluctuation in the economic market but we will inform the concerned about the likely changes before 4 weeks of departure. If you are not satisfied with the changes, you have to write to the office addressing to the booking officer within 7 days of the notification of the surcharge. We will try to develop understanding/compromises. If we fail to do so we will ask you to cancel the tour.

# The company will provide the information on the matters such as permits, visas, climate, clothing, baggage, special equipments etc in good faith but without any responsibility on the part of the company.
# You will be informed earliest possible if any significant change in the tour is to be made and, if you don't want to accept the change you may transfer to another tour, with an appropriate price adjustment, or cancel without any penalty.

If you have any complaints about our arrangement, you are requested to make it known to the team leader in the earliest opportunity, who will normally appropriate to take necessary action. If you feel that your tour is likely to be significantly affected because of our arrangement, you are suggested to contact our head office and we will do our best to solve the problem in the earliest.

#The company will accept the liability for the negligence of its own employees or agents causing physical injury only to the extent that it is obliged to do so under our national law. We will not be responsible for any other mishap to yourself or to your property, and in particular for the effects of flight cancellation, strikes, wars, sickness, government intervention or other such happenings.

# The company can't be accountable for any damages caused by the total or partial failure to carry out the contract if such failure is
a) attributable to the clients;
b) unforeseeable or unavoidable or attributable to the third party unconnected to the company; or
c) result of unforeseeable circumstances beyond the control of the company, such as strikes, wars, civil or political unrest or government actio

Contact Person: Mr Bijaya Raj Devkota
Designation: Adventure Travel consultant
Work Experiences: More than 11 year of experiences in the field of tourism and treks.
Related Training: Trekking Guide Training (HMTTC), First aids and mountain rescue training (KEEP), Basic mountaineering training (NMA)
Language Skill: Nepali, English & French

Members: Mr. Christian Loizeau
Designation: Senior Travel Consultant.
Work Experiences: Experienced in international adventure Travel
Language skill: French, Spanish, and Italian & English

Members: Ms. Sita Panta
Designation: Marketing Director
Work Experiences: 5 years in the field of Tourism and Tour Operation.
Language skill: English, Nepali and Hindi